Nov 27 2010

Trading for the Client? Or Winning on Its Own?

Jesse Eisinger is a reporter for ProPublica, an independent, nonprofit newsroom that produces investigative journalism in the public interest. 8:13 a.m. | Updated The regulatory overhaul of the financial system that passed last summer scored a big victory: It barred investment banks from wagering with their own capital. Some cynics expect Wall Street will find [...]


Nov 25 2010

Trading for the Client? Or Winning on Its Own?

Jesse Eisinger is a reporter for ProPublica, an independent, nonprofit newsroom that produces investigative journalism in the public interest. The regulatory overhaul of the financial system that passed last summer scored a big victory: It barred investment banks from wagering with their own capital. Some cynics expect Wall Street will find a way around these [...]


Mar 27 2010

SupportDetails.com a Simple Way to Gather Information About Your Client’s Computer

SupportDetails.com

I found this site this morning and as I work in a technical environment where our agents need to know information about our customer’s computers I think this site could help tremendously. The site was created by Imulus.com and provides information about the customer’s PC that can then be emailed directly from the site or downloaded to a data file (PDF or CSV) for offline use. Here is a quote from Imulus.com:

We built Support Details to solve a simple, yet consistent, problem: to
simplify the process of gathering information about a client’s personal
computer.

The information gathered consists of:

  • Operating System
  • Screen Resolution
  • Browser Window Size
  • IP Address
  • Javascript Enabled?
  • Cookies Enabled?
  • Flash Version
  • Color Depth


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